Pay Up!

Owning Our Piece of the Mess - Improving Bill Paying

It was the spring of 2018 when Water System Manager Alex Jones walked into the office of Terry Meyers, an administrative specialist in the Town of Cary’s Public Works Department, and noticed the piles of invoices strewn across the top of her desk. That was when Jones realized the Town had a problem. Continue reading

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Relational, Not Transactional

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Urban Drive